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For hospitals and diagnostic centres

Radiology cover that shows up at two in the morning.

Raydiac reads your CT and MRI studies through a credentialed panel of NMC-verified radiologists, on a service-level target you agree in writing, and returns signed structured reports in the format your referrers already know. Nights, weekends, overflow, or all of it.

  • No 12 to 24 month lock-in
  • Rate card published, invoice monthly
  • Priority set by you, STAT to the top
  • Reports signed, immutable, yours to keep

Your site’s view: every open study, its priority, and the time left on its service-level target.

Who this is for

Three kinds of site. One reporting problem.

01

The hospital without a radiologist

A 50 to 200 bed hospital with a CT scanner and no radiologist on the payroll, or a post that has been open for a year. Reports currently come from a visiting consultant twice a week, or from a friend on WhatsApp. Raydiac becomes the radiology department.

02

The hospital with one

One radiologist reading everything, on leave four weeks a year, unreachable after eight in the evening. Raydiac covers evenings, nights, weekends and leave, and takes the overflow when the day list runs long, without changing how the day works.

03

The diagnostic centre

A standalone CT or MRI centre whose owner pays per report to whoever is available, with no record of who read what, and referrers who want reports the same evening. Raydiac gives the centre a consistent panel, a consistent format and a monthly invoice.

How it works

Nothing to install on the scanner. Nothing for your staff to upload.

A study leaves your console the way it always has. Everything between that and the signed report is Raydiac’s job.

  1. 1

    Scanner or PACS

    DICOM C-STORE on your LAN

  2. 2

    Edge gateway

    HTTPS 443, client certificate, buffers 30 days

  3. 3

    Raydiac

    Pseudonymise, order, route under SLA

  4. 4

    Radiologist

    Full study in the browser viewer

  5. 5

    Signed report

    Re-identified, PDF, audit trail

01

Your scanner or PACS sends to the Raydiac gateway

The gateway is a small computer on your network, configured as a DICOM destination on the CT or MRI console or on your PACS. It forwards each study to Raydiac over HTTPS on port 443 with a client certificate unique to your site, the same port every other web application already uses, and buffers up to 30 days if your connection drops. No VPN, no open inbound ports, no change to your scanner.

02

Your staff add the history and the question

Every order needs a clinical history and a clinical question before it can be routed; Raydiac will not route a study without one. This is the single biggest quality lever in remote reporting, and the thing WhatsApp reads never have. The site coordinator sets the priority. Priors from your site are attached to the order automatically.

03

Raydiac routes the order to a credentialed radiologist

The assignment engine only considers radiologists who hold an active credential for your organisation and that modality. It weighs subspecialty where the panel has it, the roster, current load and the service-level clock. STAT orders go to the top of every eligible list, and if the first radiologist does not accept within the time box, the order is offered to the next.

04

The radiologist reads the full study, then signs

The reporting radiologist opens the complete study in a browser viewer, on a workstation display, not a phone. The report is structured against templates agreed with your site, then signed with the radiologist’s own electronic signature and Raydiac’s counter-signature. Patient identity is merged back into the report at signing.

05

You receive the report where you want it

The signed PDF appears in your Raydiac portal and is delivered by email or WhatsApp to the people you name. Critical findings trigger a call to your coordinator and are tracked until acknowledged. Return of reports into your PACS or HIS is on the roadmap for sites that have one.

Priorities and service levels

You set the priority. The clock is visible to everyone.

Each site’s agreement carries a service-level target for each of the three priorities. The worklist shows the time remaining on every open study, to your coordinator and to the panel. Raydiac sells turnaround as a service-level target backed by roster commitments and service credits. It does not sell it as a clinical guarantee, because no honest network can.

What good turnaround looks like
PriorityTypical useWhat Raydiac does
STATStroke, trauma, acute abdomen, suspected bleed. Anything where the answer changes the next hour.Top of every eligible list. Backup route if not accepted in the time box. Critical results phoned and tracked to acknowledgement.
UrgentInpatients waiting on a decision, same-day discharges, emergency department follow-ups.Prioritised above routine work on the same shift. Same-shift target in your agreement.
RoutineScheduled outpatient CT and MRI, follow-up imaging, elective work.Read within the routine target for your site, in order of arrival, by radiologists on the day or evening roster.

Priority is set at intake and can be raised by the radiologist on finding something unexpected. It can never be lowered.

The report

The report your referrers expect, signed by a radiologist they can look up.

Structured, in your format

Findings, impression and recommendations in named sections, on your letterhead, using templates for each study type. Measurements are recorded as data, not just prose, so follow-ups can compare them.

Signed, then frozen

Aadhaar eSign by the radiologist, counter-signed by Raydiac, with a QR code that verifies the document. A signed report can never be edited; corrections are issued as addenda that sit beside the original.

Bilingual where it helps

Reports are in English. Panel radiologists who speak Punjabi and Hindi are available for calls with referrers and families in your area.

Kept for eight years

Signed reports are retained for eight years and can be exported on demand. Images are kept hot for 90 days; longer image retention is a term you choose in your data processing agreement.

Compliance

What we ask of you, and what you can ask of us.

Outsourced reporting sits inside your hospital’s regulatory obligations. Raydiac is built to make that relationship auditable in both directions.

Raydiac asks the site for

  • The AERB Licence for Operation number for each CT scanner, recorded against the site with its validity date.
  • A signed data processing agreement that names Raydiac as processor for your diagnostic purpose.
  • A named coordinator, with a phone number, who receives critical-result calls at any hour.
  • Clinical history and a clinical question on every order, entered by your staff.
  • Confirmation that no obstetric ultrasound will be sent. Raydiac does not report it and the gateway will not accept it.

The site can ask Raydiac for

  • The verified registration, qualification, council and indemnity record of every radiologist who has read for you.
  • A full export of your images and reports, on demand, within 72 hours, matching the MCI records rule.
  • The audit trail for any order: who viewed the study, when it was assigned, accepted, reported, signed and delivered.
  • Service-level compliance for your site by month and priority, and the service credits that follow from any miss.
  • Peer-review and discrepancy statistics for the panel reading your studies.

Read more: security and compliance, the DPDP Act for hospitals, AERB licensing for CT.

FAQ

Questions hospitals ask

How does a hospital send studies to Raydiac?
Raydiac installs a small edge gateway on the hospital network. The CT or MRI console, or the hospital PACS, sends studies to it by DICOM exactly as it would to any other destination, and the gateway forwards them to Raydiac over HTTPS on port 443 with a per-site client certificate. It buffers up to 30 days if the internet drops. Sites without a gateway can use a resumable browser upload.
Which studies can Raydiac report?
CT and MRI. Plain and contrast CT of the brain, chest, abdomen, spine and extremities, CT angiography, and MRI of the brain, spine, joints and body. Raydiac does not report X-ray or ultrasound at launch, and never reports obstetric ultrasound, which under the PC-PNDT Act must be performed and reported at the registered centre by the qualified doctor who scans.
How fast will a report come back?
Every order carries a priority of routine, urgent or STAT, set by the site at intake. Each site’s agreement sets a service-level target for each priority, the worklist shows a countdown against it, and service credits apply when Raydiac misses it. Raydiac sells turnaround as a service-level target backed by roster commitments, not as a clinical guarantee.
Who reads our studies, and can we see who they are?
Radiologists with an MD, DNB or DMRD who are registered with a State Medical Council or the NMC, verified against the Indian Medical Register and credentialed specifically for your organisation and modality. The reporting radiologist’s name, qualification, council and registration number appear on every report. You can ask for particular radiologists to be preferred for your site.
What does it cost, and how are we billed?
Raydiac publishes a rate card per study by modality, study type, contrast, priority and shift, with the radiologist’s fee and Raydiac’s platform fee shown separately. Sites receive one invoice each month. GST at 18 percent applies to the platform fee only; the radiologist’s professional service is exempt. There is no minimum volume and no 12 to 24 month lock-in. The rate card is shared during onboarding.
What does Raydiac need from the hospital to start?
A signed agreement and data processing agreement, the AERB licence number for each CT scanner, a named coordinator who receives critical-result calls, the scanner or PACS details for the gateway, and the report header and format the site wants. Onboarding a site typically takes a few working days once the gateway is on the network.
Is patient data safe with a remote reporting network?
Raydiac separates identity from the study before anyone reads it. Patient name, ID, date of birth and phone are held in an encrypted vault; the radiologist sees a pseudonym, age, sex, history and images. Identity is merged back at signing. Everything is self-hosted in India, every access is written to an append-only audit trail, and the controls are designed against the DPDP Rules 2025.
Can we get a second opinion on a difficult case?
Yes. Any order can be sent for a second read by another credentialed radiologist, which is recorded as a separate report on the same order. Raydiac also runs random-sample peer review across the panel and tracks discrepancy rates, so quality is measured the way radiology departments measure it, not by star ratings.

Tell us about your site. We will tell you exactly what it would cost.

Raydiac is onboarding a first cohort of hospitals and diagnostic centres in Punjab. Share your scanners, volumes and the hours you need covered, and we will come back within two working days with a rate card and an onboarding plan.

You will need the AERB licence number for each CT scanner and a signatory for the data processing agreement.